Farmington Hills-based assure360, a full-service technology and outsourcing solutions company, recently announced the launch of ProMatters 2.0, the first turnkey public cloud-based, web accessible and mobile aware case management system built exclusively for the mortgage default servicing industry. Adam Hansen, COO and CIO of assure360, made the announcement.
Designed specifically for mortgage servicers and law firms nationwide, ProMatters 2.0 is the next generation of assure360's award winning proprietary case management system. The out-of-the-box solution delivers web accessibility, remote system management, and integration into existing applications and processes with minimal set-up required. Customization is available to suit individual needs following system launch. Additionally, a user-friendly mobile interface enables default servicing attorneys to access critical case information anytime, anywhere.
"The release of ProMatters 2.0 is a real game-changer for the default servicing industry," said Hansen. "The industry is dramatically underserved from a technology perspective, and there is an appetite for a solution that provides security, efficiency and automation. Compared to existing case management systems, ProMatters 2.0 can deliver a 40 to 55 percent increase in automations, and our unique variable pricing model eliminates all up-front hardware and software investment."
As a result of assure360's team of more than 130 technology and customer service professionals, unmatched physical infrastructure and international geographic footprint, ProMatters 2.0 has scalability to handle virtually unlimited files concurrently in a secure environment, while delivering industry leading customer service and a menu of complementary services. assure360's in-depth understanding of the default servicing industry ensures all software and services strictly adhere to regulatory compliance requirements.
Published: Thu, Feb 19, 2015
